Privacy policy
We handle and manage your personal information as described below. By using our website, you acknowledge and agree to this policy.
1. Definition of Personal Information
Personal information refers to the details we collect when you make inquiries, reservations, or applications for our tours, courses, or services. This includes your name, address, phone number, email address, and any other information provided.
2. Purpose of Data Collection (Legal Basis)
We collect personal data for the purpose of fulfilling our services, responding to inquiries, and improving the user experience. Our legal basis for processing this data includes your consent, the necessity of processing for the performance of a contract, and compliance with legal obligations.
We will not disclose your personal information to third parties except in the following cases:
1) With your consent.
2) When required by law.
3) To protect the rights or property of our business.
3. Management of Personal Information
We take strict measures to manage personal information under our control to prevent loss, leakage, or misuse.
(1) SSL/TLS Encryption
Our website uses SSL (Secure Socket Layer) /TLS (Transport Layer Security) encryption to protect your personal information. Data you submit is encrypted and securely transmitted.
What is SSL/TLS?
SSL/TLS is a protocol that encrypts communication between a web server and a browser. When SSL is active, a padlock icon is displayed in the browser.
(2) Cookie Policy
We use cookies to improve user convenience. Cookies do not collect personally identifiable information.
We use essential cookies to ensure the proper operation of the website and tracking cookies to understand how you interact with it. The latter will only be set after obtaining your consent.
What are cookies?
We use cookies to improve user convenience. Cookies do not collect personally identifiable information. You can disable cookies in your browser settings, but please note that some website features may not function properly.
(3) Access Logs
Our web server automatically logs visitor access data (access logs). We may also use Google Analytics to analyze website usage. These logs are not used to identify individuals and are solely for website maintenance and statistical analysis.
Data collected via Google Analytics is managed in accordance with Google’s privacy policy.
For details, please refer to the Google Analytics Terms of Service and Privacy Policy .
4. Confirmation, Modification, and Deletion of Personal Information
You have the right to review, modify, or request the deletion of your personal information at any time by contacting us.
Under GDPR, you can access, correct, delete, or restrict the processing of your personal data, as well as request the portability of your data.
If you are a resident of California, you have the right to request the disclosure of personal data we collect about you, request its deletion, and opt out of the sale of your personal data.
5. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by law. Once the data is no longer required, it will be securely deleted.
6. Personal Information Manager
We assign the following individual as the manager responsible for protecting and managing personal information:
Personal Information Manager
Ryosuke Yonezawa
7.Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the updated policy on this page.
Last updated: 2025-01-10